Shipping & Returns
How will my purchase be packaged?
As standard with all orders, all individual components will be securely packaged in a clear plastic sleeve and sent flat in strong, cardboard packaging to eliminate creasing. All poster sizes (297mm x 420mm and above) are rolled and protected with a clear plastic sleeve and placed into a strong mailing tube for protection. If you have ordered multiple sizes, from A5 to Poster sizes, these will be rolled together and protected with a clear plastic sleeve and placed into a strong mailing tube for protection.
Other handy shipping information
From the day of your purchase, please allow up to 4-5 business days for your print/s to arrive. If your letter or parcel is lost or damaged in transit, you may be entitled to an exchange of goods depending on the circumstance in which is was lost or damaged. All claims must be made within 7 days of receiving your parcel. Turn About Town does not accept 'change of mind' returns.
Lost/Stolen or Tampered With Mail
Turn About Town does not take responsibility for damages caused to product by how the packaging is opened once it has reached the recipient. Turn About Town does not take any responsibility for lost or stolen mail once it has been mailed. If you require tracking please check out using the 'Express Shipping' option. If you receive a package which has been tampered with, please lodge a stolen goods report with your local law enforcement. Turn About Town is in no way responsible for stolen goods. Signature upon delivery is not required.